What is the selling criteria on Anam Craft?

Introduction

This article outlines the essential criteria that Makers must consider before selling their products on ANAM Craft. It is important for those who understand retail trade and shipping to the U.S. to adhere to these guidelines for a successful selling experience.

Table of Contents

  1. Selling Requirements
  2. Shipping and Fulfillment
  3. Storefront Management

Selling Requirements

Pricing and Consistency

  • Listing Prices: You are required to list your products at the same prices as your other wholesale channels.
  • Order Fulfillment: Orders must be fulfilled in a timely manner, in accordance with your ANAM storefront shipping timelines.

Inventory Management

  • Stock Levels: Maintain quantity levels of products in stock at all times to avoid missing out on orders.
  • Transaction Policy: Do not direct transactions off of the ANAM Craft marketplace, including reorders.

Returns and Product Information

  • Return Policy: Agree to accept returns within 30 days from customers who are unsatisfied with their purchase. Customers will cover return shipping costs, and products must be returned in pristine/original condition.
  • Country of Origin: The country where the product is made must be included in the product description.

Shipping and Fulfillment

It is crucial to manage shipping and fulfillment effectively to ensure customer satisfaction. This includes adhering to shipping timelines and maintaining communication with customers regarding their orders.

Common Issues in Shipping and Fulfillment

  • Delayed Shipments: Ensure that you have a reliable shipping method to avoid delays.
  • Inventory Shortages: Regularly check and update your inventory levels to meet demand.

Storefront Management

Consistent management of your storefront is vital for success on ANAM Craft. You can assign an Administrator in your Maker Portal to help with prompt responses to incoming messages, notifications of orders received, and preparation for shipment of goods.

Conclusion

By understanding and adhering to the selling criteria on ANAM Craft, Makers can enhance their selling experience and ensure customer satisfaction. For more information or assistance, feel free to reach out to our support team.

Frequently Asked Questions (FAQ)

  • Q: What happens if I don’t maintain stock levels?
    A: If you fail to maintain stock levels, you may miss out on potential orders, which can affect your sales and visibility on the platform.

  • Q: Can I sell my products at different prices on other platforms?
    A: No, you must list your products at the same prices as your other wholesale channels to maintain consistency.

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