Shipping an Order
Introduction
This article provides guidelines for fulfilling an order, including selecting a shipping method and ensuring that the shipping cost does not exceed the specified limit.
Table of Contents
Shipping Cost Guidelines
When fulfilling an order, you have the option to choose the shipping method preferred. Customers are promised at checkout that the shipping cost will not exceed 40% of the order total. You will add this shipping cost during Step 1 of the order fulfillment process.
Step 1: Edit Order/Add Shipping
To begin the shipping process, follow these steps:
- Access the Maker Portal.
- Edit the order to add the shipping details.
Completing the Order
Once the order is received and you are ready to ship, you will proceed through the steps in your Maker Portal. Please remember to “Complete” the order by entering the carrier and tracking details.
Conclusion
In summary, ensure that you choose an appropriate shipping method and adhere to the shipping cost guidelines during the order fulfillment process. For further assistance, feel free to reach out to our support team.
Frequently Asked Questions (FAQ)
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Q: What should I do if the shipping cost exceeds 40% of the order total?
A: You will need to adjust the shipping method or costs to ensure compliance with the policy. -
Q: How do I enter carrier and tracking details?
A: After editing the order, there will be a section in the Maker Portal where you can input the carrier name and tracking number.
For more articles, visit our Support Center.