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ANAM Craft Support
Home
Buyers
Are the payments deferred at checkout?
Are there order minimums?
Can I track my order from the invoice?
Contacting a Maker/Seller
Disputing a Buyer Complaint/Report
Do I need to confirm shipping with buyers?
Do I need to have a brick-and-mortar store?
Have Point of Sale Material to Promote Your Products?
How do Backorders work on ANAM Craft?
How do I cancel or edit an order that has already been placed?
How do I contact the Buyer?
How do I print the order invoice?
How do I sign up?
How do shipping costs work?
How to view your home currency in the Maker Portal
Invoice Notes for Buyer
Is order tracking available?
Making changes to your Buyer profile
Setting up your Buyer Profile
Submitting an Order
Tracking Number
Understanding Order Status/Shipping Tracking
What Payment Types Are Accepted?
What if products are reported damaged during shipping?
What is Quantity Step?
What is a Stock 'n' Save event?
What is my application status?
What is the difference between product options and product variations?
What is the return policy?
When do I get charged for an order?
Where are the Makers and products located?
Where do I enter my EIN or Sales Tax ID?
Where is Anam Craft Marketplace available?
Makers
ANAM Maker Guidebook for Getting Started
Adding a New Administrator to Your Account
Best Practices for Product Uploads
Can I upload products in bulk?
Can I use a CSV from another website for bulk uploading?
Canceling Your Account
Commission and Payment Options
Declining an Order / 'I cannot fulfill an order'
Do I need a reseller or tax ID?
Fulfilling an Order
How do I add or edit products?
How do I connect my bank account for payouts?
How do I invite current buyers and pay no commission?
How do I know when I have a new order?
How do I manage shipping lead time or order minimum?
How do I order/arrange my products?
How do I participate in ANAM Maker Markets?
How do I sell on ANAM Craft marketplace?
How do I track inventory?
How much does it cost?
How to Access Your Maker Portal
How to Select Categories (Limit to 3) for Your Product
How to show your products as always 'In Stock'
I've applied, now what?
Image Size Requirements
Maker Market Participation: A Short Video Overview
Managing Inventory/Stock
Pausing Your Shop
Request a Maker on ANAM
Shipping an Order
Staff Notes Only
Tips on Uploading a Brand Image
Uploading Products with Variations
Using Swatches Instead of Product Images
VAT Status Information
What is ANAM Craft Marketplace?
What is an ANAM Maker Market and how do I participate?
What is important to know as an Anam Maker?
What is the selling criteria on Anam Craft?
When do I get paid?
Template Repository
Here is ANAM Craft’s new support portal!
Check out our articles below
Buyer Support Articles
Maker Support Articles